Dear Fairphone Community, With this provocative question, I am asking you for your experiences and to help me with my decision. I’ve been with Fairphone since the 2nd generation. So, for almost 10 years now. So far, I have been very satisfied with Fairphone - with the device as well as the idea beh…

[image] Andreas_DE: Fairphone should simply communicate transparently when the spare parts are expected to be available again. The fact that a spare part is not in stock is not the reason for my complaint. I think FP is listening to us/you. ^^ Now the website states: “Expected back in stock …

glad i’m not crazy! i could have sworn that wasn’t there before X)

Yours is a good point. I asked myself the same question because I’ve been waiting for a long time for a response from support and in the meantime my family is telling me that I’m wasting my time, that I’m deluding myself that fairphone is different, but in reality it’s just marketing… I don’t want t…

Selling the battery by itself by post is difficult because of safety reasons. There is a secondhand market on this forum. May I ask what is broken on your phone?

We have a market section here in the forum. And I dont think your phone is for waste, it should be reparable…so even if you would not use it anymore you could wait for repair and sell it afterwards.

Yes I also think that my phone can be repaired, but in the time waiting for a response from the customer service, I asked myself all the possible questions. My mistake: I forgot to see the “market” tag in this forum. I got carried away by the philosophical spirit. :slight_smile:

[image] Lidwien: May I ask what is broken on your phone? I have another post [image] FP4 stuck in Recovery Mode + broken power button = can't proceed Fairphone 4 Hello everyone, I’m reaching out to see if anyone has faced a similar situation or has suggestions. My…

Thank you for all your answers, ideas, agreement, help and support! In the meantime, I ordered the battery from a third-party supplier, where it was announced as available within a few days. One week later they wrote me that the delivery date would be delayed. :roll_eyes: I’ll wait for the deliver…

no you’re right, Fairphone has plenty of ways it could go, communication would be the number 1 priority. the parts that fairphone sells seems to only work for fairphone, so fairphone is probably selling to those suppliers, which is why everyone is out of stock. If they’re going to stop support 4 ye…

[image] Rainyh_Ameheto: If they’re going to stop support 4 years after they stop selling the phone, well i guess we can only keep our phones for 3 more years unless they release the blueprints for the parts Stopping after 4 years is just not what happens when a part is temporary out of stock.…

Is the Fairphone promise a lie?

Discuss The Products

Elena_Motta June 17, 2025, 11:52am 15

I have another post