Install stalls at start screen

I have tried to install the official OS a couple of times now and each time the phone fails at the green ready / start screen, just after you hold the power/volume key, held it there last time for an hour. Any ideas where I’m going wrong?

Hi and welcome. You mean this screen?

Thats the fastboot menu, with the Vol Buttons you should be able to navigate through the menu (from start to reload bootloader and so on) and confirm with the power button. Did you try this?


Which was the last install step you did before holding the buttons?

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Hi, I was following the pdf manual, which I believe says the next step was automatic …
But will try again.
Thank you

Both of you will post when I have had another go.:smiling_face_with_three_hearts:

Never have seen a PDF manual.Do you install “manually” or using the easy installer?

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