Lock code forgotten

hi i can not remember the symbol code to unlock my phone how can I reset it ?

You can do a factory reset as described here: https://support.fairphone.com/hc/en-us/articles/115001610926

As you do not have the unlock code, you should use the procedure under the heading “Fairphone 2 doesn’t start anymore”.

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Do not forget to check the section ‘Google Security Feature’. You may need to log in with the Google account linked to the phone after the first reset. After you’ve done this, I’d suggest performing the procedure listed under ‘fairphone 2 starts normally’, as this second reset will also remove the Google account. The reset via recovery will not do this, it has to be done via the settings menu in Android.

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