I can't charge my Fairphone 3+, Bottom Module defect?

Since yesterday I can no longer charge my Fairphone 3+.
When I connect the USB plug, the signal light lights up orange during operation, but there is no charging process.

Even if I have switched it off and then connect it, the Fairphone logo appears, changes to the battery symbol, but only shows the battery status, i.e. the battery charging symbol is not displayed.

In switched off mode, when I have seen the battery symbol, it starts again to display the Fairphone symbol and again the battery symbol.

Has anyone had any experience with this problem? Do I actually have to replace the bottom module now?

To add to all the frustration, I probably can’t order the replacement part as it’s currently out of stock: Fairphone 3 Bottom Module - Modular Design | Fairphone

With peaceful greetings

Kay Peters

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2 posts were merged into an existing topic: :de: Untere Modul oder Buttom Modul defekt?