How to send a big video file to the Fairphone support?

Heiner · January 31, 2018, 10:34am

I have made a video to document my FP2s issue. The file size is 159 MB and I can’t attache it to the message I am sending to the support, probably because it is to big? What can I do?

paulakreuzer · January 31, 2018, 10:38am

Upload it somewhere and send them the link.

mjhdavies · February 2, 2018, 8:49am

https://wetransfer.com/ - free service for transfers up to 2 GB!

Johannes · February 2, 2018, 9:49am

Does only keep the file for a week though, so when dealing with slow support…

Heiner · February 2, 2018, 10:51am

A quite important remark! I have send the link to my video last Wendsday to the FP support and talked about it with a Fairphone employee. No reaction to the link within 48 hours!

Another question:
Which cloud service would you recommend with servers within Europe and data encrypted