Hey Guys,
I really need your help. Actually I’m trying to fix the fairphone of a friend 
(2. batch) !
Short:
How can I (re)activate/set Google Apps if they ARE downloaded/installed, but the reboot resets everything?
Detailed:
→ I can get Fairphone OS full access [OK] and then “I have do reboot and go through the google settings…” (or something like that in a grey box), but if I hit [OK], the phone reboots (“Intalling System Update…”) but:
- Option 1 (under 1.6): The Google Apps are back to zero → reinstall → same result!
- Option 2 (under 1.8): The Google Apps are shown as installed → can’t find them → can’t use them!
She already tryed a lot and me too. So finally I need some good advice, else the phone won’t make it 
Here is what I tryed:
- Reset (over the settings)
- [Hard reset][1] (ON/OFF + Volume UP)
- [Hard reset with 1.6 on sdcard][2]
- Hard reset with 1.8 on sdcard ([different file][3])
- Reboot and cache cleaning/reinstalling
a dozens of times (switching english/german) - basiclly tryed to get the same success like [this guy][4]
(I allso tryed more, but these were the most promising things)
Maybe I should also remark:
- I can’t use the Fairphone Updater either → If I do it says “install” but after reboot, nothing has changed!
- I can’t use the Google free option “[Blank Store][5]” with [Android ID][6] → It closes if I am starting to search!
I really wonna help to fix this and normally I am verry good at this, but I think I need a headstart to get this done!
Thx a lot,
Timm
1: -https://fairphone.zendesk.com/hc/en-us/articles/201134418-How-to-perform-a-Hard-Reset-on-my-Fairphone
2: -https://fairphone.zendesk.com/hc/en-us/articles/202478028-Manually-install-Fairphone-OS-software-update-version-Cherry-1-6
3: -https://fairphone.zendesk.com/hc/en-us/articles/201189497-Fairphone-OS-multiple-versions-
[4]: Can't get apps reinstalled after factory reset
[5]: http://wiki.fairphone-freunde.de/index.php?title=Blank_Store
6: -http://forum.xda-developers.com/showpost.php?p=42983611&postcount=306
