Hello all! I am very new here too, both to the phone and to Canada. I moved from Europe to Ottawa a month ago with my fairphone 2. Since I didn’t have a house, canadian bank account and thus no personal wifi at that moment, I chose to go for a prepaid chatr account, as they offer the most payable data options.
So far, the phone works fine on chatr with phoning and messaging, the internet is just very slow. I had 3G on it for exactly two days, since then it has been on 'H" all the time, I just never get it on 3G or LTE (4G in Europe) Not even 2G will show up.
Does this experience sound familiar to any of you? Is this a case of the services of chatr being terrible or is this rather a problem caused by an european phone working only wonkily on north american frequencies?
I am an absolute idiot when it comes to tech, both digital and analogue, I must add so maybe I am doing something wrong? (I am hoping it is that!)
Yes it is the same as the H in Europe. In the Netherlands (your username indicates you’re from there?) you just don’t encounter it very often because the 4G network is very good.
In the US some operators (T-Mobile has been discussed a few times on this forum) have a habit of calling HSPA+ a ‘4G’ standard instead of optimised 3G which it technically is. Maybe that happens in Canada too?
Yep, Dutchie here, hello Albert. Thanks for the info. This shows how much I know about mobile phone networks. Which is pretty much zilch. I am not really sure how mobile companies in Canada work, except that 4G is referred to as LTE and networks do not operate everywhere (totally understandable, in a country vast like this one)
It also shows, I realise, that I am pretty spoiled, as I find the network here slow compared to what I am used to, and while in Europe I have come to see “H” as a mark I am out of reach of a decent network. I guess I’ll just have to adapt.
It might also be that the Fairphone does not support the LTE network frequency of your operator, as these are different in the Americas than in Europe.
None of the LTE networks in the States are supported, for instance. In Canada some are compatible, some aren’t. A few users have reported success with Fido and Rogers (but in different parts of the country).
New FP2 user, generally happy with the device although damn the thing is bigger than I would like. I’ve got a plan with Fizz and it seems to work fine so far. One issue I had was that the plastic cover screen wasn’t documented anywhere so I had to ask around to be told the obvious…
Speaking of which - anyone has a spare screen (and back cover) lying around? I figured I would get a spare one now before they become (even?) harder to find…
I’m also writing down my notes and first impressions here:
I just received a FP2, bought from @teleute , and I am loving it! I slipped my Koodo SIM card into it and it works like a charm down here on the north shore of Lake Ontario (east of Toronto). It is using the H+ network, which, as mentioned by @Johannes, is “H = HSPA , an extension of 3G that is sometimes referred to as 3.5G.”
Hope this answers questions you may have about networks in this part of Canada.
Hi !
I’m in Canada and I’m looking for a canadian sim card, but I’m not sure it will be compatible with my FP2.
On the Lucky Mobile website it is said:
Your phone must be compatible with LTE AWS (1700 MHz) or LTE 700 MHz bands, or UMTS/HSPA compatible on 850/1900 MHz bands. See your phone’s user guide for information about network compatibility.
I can’t find the answer on the Fairphone’s website.
Do you have the answer?
Have a great day !
The FP3 would support more LTE bands according to this source. As the FP2 is out of production it might be worth waiting a moment to see whether these FP3 rumours are true.
Hello there!
Just arrived in Canada, staying here for some time.
My FP2 works fine here with Fido, but I need to replace the battery. Do you know if the official FP store ships spare parts to Canada? Are you aware of any different way to get a new FP2 battery?
Cool! I’ll check it out!
May ask if there is a way to make sure the battery is really gone or if there could be a different issue in the mobile?
As many other FP2 mine has many aches and pains
You can find a list of resellers, that sold the FP2 and accessories in this thread:
Though not all will send batteries on their own overseas, as they are hazardous goods. E.g. ecosto did not deliver to Canada, if I recall it correctly.
There must be another thread with that question already.
I’ve got a plan with 