I need help getting a fair phone 5 mother board I am in the USA the motherboard on my fp5 broke while trying to connect the screen pin connector on the motherboard so I don’t know where to get a replacement part from aliexpress. Or maybe possibly I can send my motherboard to someone to have it repaired under warranty. Thank you
Hi,
sorry to hear about your issue.
You mentioned the warranty - may I ask where did you get your FP from?
If you purchased it from the website, you may try the self-repair portal.
But just from the top of my head I would imagine sending the phone to Europe might be necessary as the motherboards are not sold as individual units.
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I got it sent from Australia on eBay. I registered my email and it extended the fairphone warranty for 5 extra years but I don’t know how to make a claim.
I wouldn’t mind paying 20 dollars for international shipping it would still be cheaper than buying a new phone.