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Help! Can't use phone after latest update, can't install new OS manually because PC doesn't recognize phone

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Tags: #<Tag:0x00007fefbc6a0e60>

#22

So, no one has an idea to solve my original problem, the phone being stuck at the black screen with the Fairphone logo?
I think I’ll have to phone the support team tomorrow, I hope there is something that can be done to render my phone usable again…


#23

Alright, alright, my Fairphone 2 is alive again! :star_struck::star_struck::star_struck:
I thought I had done everything I could and read every guide, but this seems to have been untrue…
🇬🇧 🇩🇪 ✏ Installing the Fairphone 2 from scratch in case of failure / Komplette Neuinstallation des Fairphone 2 im Fehlerfall and https://support.fairphone.com/hc/en-us/articles/207914363-Manually-install-Fairphone-OS-for-the-Fairphone-2 were very helpful.
Not before I installed TWRP Recovery manually via CMD on my phone could I proceed any further, but this did the trick. After the installation the phone rebooted normally and came to life again, wooo-hooo!
Thanks for every answer and hint from everybody! :kissing_heart: