Hangs up in the middle of a call

Since I got my new Fairphone 5, I have a problem that I hang up on people in the middle of a call. It happens with our without using bluetooth and headphones, and even if I don’t hold the phone against my face. The people I talk to say it only happens when they talk to me. Does anyone know how I can fix this issue? I never had this problem with my Fairphone 3.

It might be useful to indicate your OS Build number
Settings > About phone > Build number

and also which phone app (stock Phone app or some other?)

Any other information that might be relevant?

  • are you using Wi-Fi calling?
  • VoLTE or 4G calling?

Have you noticed any other malfunctions?

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