Guarantee reminder

Even though I already completed the process for the prolonged guarantee my FP4 starts reminding me to do so.
Is this normal because there´s no connection between guarantee and FP-Software?
It´s confusing me … but I have the email confirming the prolonged guarantee.
Can anyone calm my doubts please?

2 Likes

Yeah same behaviour here, it’s weirdly wired, as if the mail you give to register your warranty is absolutely not related to your fairphone.com account.
So I wouldn’t pay much attention :slight_smile:

Thanks for that information … I am not the only one :sweat_smile:

you can disable the reminders in the My Fairphone app > Settings.

7 Likes

same problem here! FP4

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