@vitorvasconcelos here is what a fairphone devloper just posted in another thread:
@Stefan: 1) Is the 1.8.5 the latest update which now (May 22) is available? After selecting “install” 3 times in the reappearing Fairphone Updater it still tells me that I still use version Cherry 1.6
2) I have the same problem which hasti describes in the beginning: Clicking on Google Play Store it is no opening, but the message ‘“Google Play Store” wurde beendet.’ is reappearing, the App closes automatically. I tried deinstalling all updates of the app via system configurations which led to deinstalling the play store as a whole. Thus, I reinstalled it as a freeware .akp. The problem keeps reappearing, the widget-app store installer is always staying grey (thus, the .akp-“solution”).
Any ideas?
@elha Yes, 1.8.5 is the latest OS version, it was just released a few days ago.
Your problem with installing the update might be solved if you plug in your phone and tick the “keep screen on” option in settings > “developer options” while updating.
After the update and - if you don’t have it yet - the sorage update you can reinstall google apps. All of thees theps are done in the updater App.
Afterwards Play store should work again.
@paulakreuzer: What is the sorage update? How do I get that? What are theps? Until now I haven’t even succeeded in updating to 1.8.5 - I will try this power + “keep screen on” option. Thanks fo your quick reply!!
If you have a first batch Fairphone then you may still have an “Internal Storage” and a “Phone Storage” (in Settings > Storage). If so than you can change that by installing the 1.8.5 storage upgrade after the OS update. (definitly backup first!) If not you can skip this step.
I have a 1FPU, second send-out FP. Do you refer to this, to?
In Settings there is the option storage whihc shows the composition of the internal 16GB where apps, download files, pictures, audio, data… is stored AND I can access a file manager with the file symbol where a CD, a movie and a picture are in a box (found in Apps overview). Are they different? Do I delete any files if I install 1.8.5??
How do I do a backup?
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Ok so your storage is allready unified (the U in FP1U), so you only need to do the normal update, wich usually doesn’t delete data, but it’s a good idea to make a backup anyway.
Thanks a lot for your help, Paul!! Will get back here if it doesn’t work tonight 
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Paul!
I have a FP of the very first batch. I managed to upgrade to 1.8.5 and also to unify the partition. Google Apps and Play Store still unable to install. Has any fix yet been released that I’ve missed?
When did you do the partition upgrade?
4 hours ago Rick announced that a new version of the unified partition upgrader is now available (the one that could be downloaded the last days caused the problems with GAPPS.)
If you did the partition upgrade before you still have to wait for the solution, if you did it afterwards you are the first one reporting problems with the new version.
okay. thanks. i followed all the instructions but when i go into “apply update from sdcard” the directory is empty though i have deposited the zip file accordingly onto the sd card. how do i proceed? my phone tells me it can’t find any sd card at all.
So any estimation on when we finally get a fix…
…I am sitting here for days now and can’t do anything with my phone, while I am already seeing advertisements for the next phone all over the place and getting mails about it, yet not even the old FP1 is working as it should.
@michaschm I can understand that you’re disappointed by the update, but if you don’t explain which problems do you have, nobody can help you to fix your problems
Hi all,
after reading every topic on this problem for the past 3 days and trying everything, I hope that you can help me. Let me describe my problem, although I think I am only repeating what others have said before.
I downloaded the KolaNut 1.8.5 update (no pre-update was available), which didn’t seem to work, because my phone kept telling me that there is a new version and everytime I tried to do the update, it said that no file was found. I then did the storage upgrade (2 days ago) manually and then it seemed to work. However, I still couldn’t install Google Apps. I then tried to go back to Jelly Bean or 1.6, neither worked. Then I tried to put 1.6 back on manually, but no files were discovered on my sd card or phone when in recovery mode. I now downloaded the version of the upgrader that Rick postet about and tried to put it on my phone, no success with this file either, it doesn’t show in recovery mode. I also tried connecting my SD card to my computer and put the file on, no success. I also tried the ADB stuff, but it wouldn’t connect to my phone, so nothing happened and I had to take the battery out to get it back running again.
Any suggestions?
Thanks!
Hi @Lisa_Quadt, I do think you have the same problem as the rest of us. Something was wrong with the manual storage upgrade, and while they have found what was wrong with the file and fixed it, they are still working on a fix for those of us who are stuck in this Google Apps loop without access to our sd-card in recovery mode…
I take it it will be posted in this topic when there is a solution, but this wiki post seems handy as well, @paulakreuzer is doing a good job getting all the info together. The wiki post also contains a solution if you’re not afraid of going tech.
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If you’re very technical-affin there is a risky ways with special tools, but it is not recommendable for everybody. Practically there is something wrong in the recovery console. Fairphone is currently working on a general solution.
Hi,
Can you tell me in which thread can i find this answer?
Thanks
@albertako the fix has already been released:
In the top right corner of each grey quote-box there is an arrow. If you click it it takes you to the quoted post.
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Well, Paul, your comment this is the answer for everybody who is not yet affected, who want but have not run Storage Upgrader so far. It is good to say this again, to promote that now there are working upgrades.
The second sentence (“we are still working on solution”) is for those who have already upgraded and stuck in some or another loop. And I have answered this part to Lisa, because she has done the storage upgrade and cannot put any other OS and GApps, like me. Better to wait for us, until Fairphone releases a fix, unless someone is techical-affin and wants to try out somewhat risky way.
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