After an accident with the FP3 the screen was broken and the cameras and flashlight don’t work anymore. Having replaced the screen, the cameras and flashlight don’t do anything. I can’t see any damage.
Now what? How to know what’s broken?
Do I need a new camera?
A new top module?
If your Fairphone 3+ runs the pre-installed Fairphone OS, you can dial * # * # 6 6 # * # * to run almost 30 hardware tests. This should help you to narrow down what’s wrong.
Fairphone 3 or 3+ doesn’t make a difference with this, it should work … if you are using Fairphone OS.
Is there some error message when you are finished entering the code into the dialer?
/e/ or LineageOS don’t have this code and test suite implemented and would just do nothing.
I have just tried this out on my FP3 and it does work. It looks from the post above there are spaces between the * and # but there aren’t any spaces at all so maybe this is the problem?
No, @urs_lesse used spaces to get the code displayed correctly here in the forum, else it would look like this: ##66## (same characters without the spaces, the forum software uses the asterisks to make characters italic), which wouldn’t help.
With a letters keyboard, it would be a problem. However, as the dialling keyboard only has numbers and * and #, there is no risk of typing a space. As for why I added spaces in my reply above, AnotherElk exactly explained it.
Thank you all. This helped quite a bit.
Apparently I hadn’t properly entered the code in the dialer.
Now I know: flashlight not working, front camera not available, back camera not working, but the LED works correctly.
My best guess is I need some camera module.