I ordered my FP3 with mobilcom debitel 2 weeks ago.
Because they said it would be instantly deliverable, I called their support after about a week, since then they say “call back in 2 days, we should have it by then”.
Is someone waiting for their order as well or has an idea how long it could take?
I just sold my old phone so it would become problematic if they continue this wait…
I moved your post here.
As you can read here, people who ordered from Fairphone directly on day 1 had delivery delayed to mid October.
Resellers are different, but at least some resellers had delays, too.
If you’re desperate, try to confirm with resellers whether they really have it in stock, then order there and cancel your order with mobilcom.
I also orderd from mobilcom debitel on monday. However the status of shipment has not changed since then. it still says “preparing to ship”. Please write here if your status changes or if you call them again
I ordered mine on the Fairphone website just a few minutes after it was announced.
And still have the Rhenus preparing shipment status.
My fairphone2 is dying (bottom module is again not working). So I’d love to have an update - is this a matter of a few days or weeks?
And if the latter, is there a chance we can cancel orders? I need a working phone, I can’t spend another couple of weeks with a dysfunctional one waiting for my order to be shipped…
They send me the tracking number today, they actually sent it wednesday, and it’s arriving today
Though, I ordered it two weeks ago, so yours might be different.
I got told on the phone around 78 other people are waiting for their order of a Fairphone 3 on mobilcom.
You could write customer support that you want to cancel your order - and then order with debitel instead. This shouldn’t be a problem as you can also return the phone 14 days after delivery.
Question is … do mobilcom-debitel really have stock?
So, if Fairphone can still meet the mid October shipping date in effect right now (until they would say otherwise), would you wait significantly less with a reseller now?
Yesterday got the message the phone was on its way (sooner than expected, mid October) and got it today
All at Fairphone: you can be proud of the product. It feels way more solid than the FP 2. It feels like a leap forward from the FP2. Returning my FP2 soon (defect on left side of the screen, and battery is not optimal anymore after 3 3/4 years). It was worth waiting for the FP3! The only drawback some people will have is its size (almost as big as an iPhone 11 Max). I’m happy with my new phone
Same here. Payment accepted at 13:48 on August 27th (the day that FP3 was announced). My last notification was a mail saying that the shipping was delayed until mid-October…
Maybe it depends on the country where it has to be sent? (I’m from Spain). Or maybe it depends on the items that you purchased? (I mean, I also bought the charger and the USB-C cable…)
It seems you don’t have the charger or cable included in your order neither. I’m still “Rhenus prepare shipment”, so I guess the charger or the cable is slowing down our orders
I ordered the “Fairphone charger” two days later as a separated order, because of an error on my part. so that delivery is still “Rhenus prepare shipment” !