Danke fĂŒr den Tip. Ich habe es gleich mal âangezeigtâ, mal schauen, was daraus wird.
I habe das gleiche Problem mit Ford S-max (2017). Alle Versuche gemacht.
Beim Ford dealer ist das Problem vor einem Monat weiter geleitet zu Ford Hauptcentrale (in Köln) aber noch immer keine Antwort bekommen. FP3 steht (noch) nicht in der Liste von kompatibele sync 3 gerÀte!
Bei Fairphone support Anfang Januar kommuniziert und das Problem ist Ihnen bekannt. Es wird daran gearbeitet. Am besten auch support Fairphone informieren .
1 Like
Mein Kumpel hat auch nen Ford und das FP3 mit dem gleichen Problem.
Ich habe /e/ OS installiert und witzigerweise klappt es mit meinem FP3 und seinem Ford reibungslos.
Das nur mal zur Info.
Hat es einer mit irgendwelchen Apps hinbekommen das Auto und das FP3 zu verbinden?
2 Likes
Ich kann das noch mal bestÀtigen. Wir haben gestern Abend sein FP3 noch auf /e/ geflasht und nun lÀuft es ohne Probleme mit dem Ford.
Alles andere hatte vorher nicht gefruchtet. Weder die Hotline noch der HĂ€ndler, der ein Software-Update bei dem Auto gemacht hatte konnten abhilfe schaffen.
3 Likes
Da sollte Fairphone dann mal mit der /e/-foundation abklÀren, welchen Unterschied die Betriebssysteme bei den BT-profilen o.À. haben; denn offensichtlich lÀsst sich das Problem von der Seite aus lösen.
@formerFP.Com.Manager
Could Fairphone maybe get into touch with the /e/-foundation about the differences between /e/ and Fairphone Android regarding bluetooth connectivity? Obviously the connection-problems between the Fairphone and Ford SYNC3 are limited to the FP-Android-OS version.
It seems, that this problem can be solved on the side of the OS rather than by the Ford software.
2 Likes
Thx a lot; especially for this very fast reply!
I really love, that FP is taking us users up on such questions. Of course that doesnât solve the problems instantly, but it makes me feel taken seriously and it shows they (i. e. You @formerFP.Com.Manager) do care.
1 Like
Aahhh. I really strongly hope that this can be solved in a rather short than long while. Thans for forwarding. BR
1 Like
Apologies for the delay, but rest assured, I have not forgotten about this request. I will loop back as soon as I have more information to share. 
4 Likes
Greetings from Munich! We have the same problem here with a Fairphone 3 and a Lexus UX300h We would like to use the Fairphone 3 as a company mobile phone in our company. But this is only possible if Bluetooth works in our cars (VW Polo, VW Golf, Lexus UX300h).
We really like the Fairphone 3! We hope that an update will be released soon to solve the Bluetooth problems. 
Have you tried, or would you like to try switching to /e/-OS?
Hi everyone,
I have heard back from my colleagues in the relevant department and they are already well aware of this issue and are continuing with tests and analyses to address this.
Additionally, I am also told that in Fordâs official release notes, they mentioned there is a software upgrade to improve the bluetooth connection stability with smartphones. This also points out some bug fixing needs to be conducted in the car kit.
But ultimately, on the Fairphone side, we are still actively trying to find a solution. I will, of course, update you once again when there is a change in the situation. Thanks again for your patience and apologies for the inconvenience.
Rae
8 Likes
Hi, thanks for the suggestion & sorry for my late answer. Unfortunately, this is not possible for IT security reasons. Our IT security policy is relatively strict here.
@ Rae
Thatâs good to hear. I hope you find the solution soon.
1 Like
Irgendwas neues dazu?
Hat jemand, die verschiedenen Audio-Codecs bzw. Bluetooth-Protocoll-Versionen in den Entwickler-Optionen durchprobiert?
@formerFP.Com.Manager wĂŒrde evtl. ein Log (HCI-Snoop-Protokoll) helfen um das Problem zu beheben?
Any news on the issue?
Did anyone try out the different audio codecs and bluetooth-protocoll-versions of the developer options?
@formerFP.Com.Manager would a log (HCI-Snoop-Protocoll) help to adress the issue?
Hi @rominator007, we cannot guarantee that it will, but if you do happen to try it, please share your findings. On our end, this is on our radar and it in being looked into by our software team, but we have no new developments to report just yet. Will keep you all updated when new information comes to light.
Cheers,
Rae
1 Like
I see. Well I just tried again with the setting âBluetooth-GerĂ€te ohne Namen anzeigenâ checked (English: something like âShow Bluetooth devices without nameâ or similar). That did not help.
I tried different values of âBluetooth AVRCP-Versionâ to no avail.
And I tried with a value of âBluetooth Audio-Codecâ of âOptionale Codecs aktivierenâ (English: something like âActivate optional codecsâ or similiar) also without any result.
The behavior is as following: I try to couple starting with the car or the FP3. Everything looks alright. Event the phone is showing the connected bluetooth symbol at the top of the screen. Then the car gives me an error message âFP3 bietet keine SYNC-kompatiblen Funktionen.â (English: âFP3 does not offer any SYNC-compatible functions.â or similiar) and the connection is closed (I assume by the car).
This leads me to the assumption that the offered bluetooth services by FP3 are somehow not accepted by the car.
1 Like
Here is the version of SYNC running in my car:
For someone searching the web:
SYNC 3, Softwareversion: 2.2
Build 16280_PRODUCT
Ford Motor Company
etc.
I will post the HCI protocoll later when I have the android debugger installed in order to get to â/sdcard/btsnoop_hci.logâ which annoyingly enough I canât without the debugger.
I will also try to connect with this service app that I cannot find right now and donât know itâs name that has a bluetooth-option.
I also found some âfeature-flagsâ in the developer options where some bluetooth-settings are disabled strangely enough. Anybode knows something about this?
Software version 2.2 seems to be outdated, but I am not sure. I would ask your local Ford dealer for an update and try Bluetooth pairing again afterwards.
Hm, I had some hope that this issue could be solved by the latest FP Firmware update. Unfortunatelly it did not. Would have been really really great if it did!!