FP2 crashes and restart

[olivier.krener]

So I finally decided to make a post as I cannot seem to find a solution on this forum or elsewhere.

Issue: my FP2 will just suddenly restart. it happens about once every 1-2 days but can be more (yesterday 4 times) or less (last week no restart during 4 days). This has happened since I have received the phone 6 month ago and I still have not been able to identify any common pattern: it happened across all the different OS versions, seemingly independently of the apps running (I un-installed all), the level of battery or whatever…

This is annoying enough but since my phone is encrypted I only have a 10sec windows to type in my password when it has restarted, otherwise I have to manually restart it again.

I have Fairphone OS 1.5.1 encrypted (maybe this is related?)

Any clue where I should look next?

[freibadschwimmer]

Please have a look at this:

FP2 random reboots - see #rebootsguide for help

The Troubleshooting tips moved here. Original Post: Mine has started rebooting on a regular basis as well. I’ve tried a factory reset and it doesn’t seem to help. Its rebooted about 15 times today so far. Last night the touch stopped working so I couldn’t enter my pin after a reboot, it took a lot of attempts before it would respond. Bit dissapointed. Quick question, does anyone have the Peace of Mind thing on theirs? Mine doesn’t apart from once today when it randomly rebooted I could see it…

@olivier.krener

encrypted (maybe this is related?)

I don’t think so. I always had mine encrypted as well, so that shouldn’t be the problem.

[olivier.krener]

Thanks for the answer. I will try disabling the 4g and removing the SIM card and see what happen, even if the idea of having a non-functional phone for a few days is not very appealing.

[Spielmops]

switch location service to off !