Hello,
I’m not sure how the first FP AMA will be implemented.
But just to get started with something, I will post a few questions here. Add yours if you like.
Maybe it will be best to discuss the questions using private messages or outside this thread, so the thread stays readable. But if you want to discuss the topic itself - just post it here.
Modifying the questions to make them better understandable is fine, but try to keep the questions intent intact so if people rate for a question … their “likes” will still make sense.
I will try to create some categories so all questions can somehow be grouped later. Maybe. 
Update: These are questions I gathered by reading the forum trying to find questions that touch the root causes of commonly reported problems (phone reboots, drops calls). I will tag questions I have myself with “personal favorite” to make it more clearer. I tried to make a “translation” from posts I read a lot in the forum that looked like: “I have a problem” to “What could possible cause this and do we have answers about this” style of questions.
Update: It’s all a WIKI now!
AMA 1 / Thursday, 11 August 2016, from 17 to 19 CEST (UTC+02:00) / @anon48893843, FP support team leader
Below you find blog entries written by @anon48893843. Maybe this will help asking useful questions. I think he should be able to answer questions from the Q1-Q3 area easily.
How we are fixing the spare parts supply chain so you can repair your Fairphone
We’re sorry to keep you waiting: an update from Customer Support
AMA 2 / 13 October 2016 / Fairphone 1 developer Franz-Xaver Geiger