From what I read (or maybe interpreted), there are at least two reasons:
Selling overseas requires meeting the local standards and (legal) regulations. Getting the certificates usually takes time and costs a relevant amount of money.
Selling overseas requires meeting the legal rules for after-sales service as well. I doubt, that a company located in the Netherlands / EU can do so by servicing the customers in Australia or the USA or Canada etc. from Europe. They will have to provide a local network / dealer to provide support and take care of warranty.
Both issues require workforce as well as lots of money.
Add to this the fact, that they are still developing the product as such. Every phone so far has been an improvement solving the issues and troubles discovered by the previous model.
Now, with the FP3(+), they - for the first time - introduced the phone like all the other phone manufacturers are doing, with a big media event press conference and life streaming.
If this phone is really successful and starts earning them good money, they might start aiming for other markets. My bet would be the North-American-market first.
I’m new to this Forum but appreciate the advice your members gave me to try Vireo.de as a European agent to supply the Fairphone 3+.
Vireo was excellent. They supplied the first phone in a very efficient manner and organised a replacement under warranty when it had a failure.
The replacement has worked well and I particularly appreciate the large screen and virtual keyboard which are the best I’ve used on a mobile phone. Ideal for people like me with poor vision and large fingers. I purchased it because of its FairTrade credentials and because my 15-year-old brick phone didn’t allow me to use the Government Covid safe sign in. The Fairphone can use the sign in App with no problem. I was also delighted that it manages a high-speed multichannel BLE network that I set up with no problems at all.
Many thanks to Fairphone, Carlota from Vireo and this forum.
It is presumably too complex and expensive to set up a reseller outside the EU given the various transport, warranty and product regulations. So that is handed over to ‘EU’ based resellers that can deal with the more complex international trade regulations.
Thanks so much - the issue you linked from rozcopta is exactly my issue. Yay - at least its not just me
We have messed around heaps with the APNs as directed by the provider and they have said that they have reset their network database.
The provider also directed that we swap SIMs. Both SIMs could send/receive MMS when in my phone and neither SIM could send/receive MMS when in the FairPhone 4 (both SIMS are from the same provider). I don’t think either SIM has ever been used in an iPhone. Maybe a new SIM will help - but it seems like a long shot.
I noted that rozcopta tried a different provider with success - so that seems to point towards a specific Provider/Network with Fairphone4 compatibility issue.
I guess my next test is to try the Fairphone4 on a Telstra network