I recently got my Fairphone 3 and I’ve been trying to set it up with a SIM card from giffgaff. They have sent me a Nano SIM card and this SIM card does fit, except that when I push the SIM card in far enough to put the phone battery back in, the card pops back out. It seems like the springs that are supposed to help me remove SIM cards are triggering too early and pushing out SIMs before they’re fully in place.
I have been able to force the SIM to stay in while I put the phone battery back in by holding a thin piece of plastic between the SIM and the battery. However, the phone hasn’t picked up on the SIM. There’s a small chance the SIM just hasn’t finished activating yet.
Has anyone has this problem before? Does forcing the SIM to stay in like I did work, or will the phone refuse to read a SIM when the springs are activated to push the SIM out? Is there any way for me to fix this issue myself?
Yes, it would help if Fairphone mentioned in the instructions that you have to push the Sim in much further and more firmly than would be expected to get it to click into place, and without that it will . I struggled with this and was very concerned that the phone was faulty or that I would break it in the attempt.
This got me searching for instructions … Do you mean the ones that tell you “Press gently all the way in until the nano-SIM card(s) click in place”?
Expectation is subjective. The nano SIM clicking in place is objective and verifiable.