Fairphone won´t switch on 🇩🇪 Fairphone lässt sich nicht mehr einschalten

Dear community,

unfortunaly my Fairphone 2 didn´t switch on this morning.
I thought it might be because of the cold weather, but it was
no lower than -4°C.

Do you have any ideas, what I can do?

Best regards!

Und nochmal auf deutsch:

Hallo liebe Community,

seit heute morgen lässt sich mein Fairphone 2 nicht mehr einschalten.
Ich habe schon überlegt, ob es an der Kälte der letzten Tage liegt, aber
ich habe es weder in der Kälte liegen gelassen noch großen Temperaturschwankungen
ausgesetzt. Habt ihr eine Idee, was ich probieren kann, um es wieder zu beleben?

Liebe Grüße!

Hi,
I’m sticking to english for now as to not exclude some other people who might have helpful ideas.
What exactly happens when you try to switch on your phone? does anything happen or does the screen just stay black? What happens if you connect it to the charger? Do the LEDs indicate anything? Does the charging screen appear? Have you tried removing the battery and placing it back? Or starting the phone without a battery but with the charger connected?
This info might help us narrow down what exactly is causing your problem…
Regards,

Moritz

Hi Moritz,

thank you very much for the reply!

Nothing happens, when I switch on the phone, no lights.
I don´t have a charger with me, but I will try your advices later.

I tried to remove the battery, but it didn´t help.

I charged the phone during hte last night. According to
the data from my contract It connected with my W-LAN
last at 8:18 AM, just before I removed the charger.

Best regards,

Ariane

Hi,
ich hatte das gleiche Problem, nachdem das FP2 über Nacht an einem PC-USB-Anschluss hing (PC aus).
Statt voll geladen zu sein, ließ es sich nicht starten. Nach einigen Minuten an der Steckdose hat es den Dienst wieder
aufgenommen. Der Ladezustand war wie am Vorabend, es hatte sich also nichts getan, nur aufgehängt.
Seit dem meide ich diese Anschlussart bei ausgeschaltetem PC.
Grüße
H.

Hi everybody,

thank you very much for your help! It seems that I had the same problem as @waiter.
Although I put it on the charger, it didn´t charge but just turn off.

I used an other cable now and it seems to work again. I will have a close look at it.

@marypoppins I hope, you will get your replacement FP2 very soon!

Thanks again! :blush:

1 Like