I have a problem with my Fairphone. So I wrote to Fairphone 2 weeks ago and still haven’t got an answer.
Maybe someone can help me. I have the Fairphone 3 and a few weeks ago the display suddenly stopped turning on. My first thought was that the display module had somehow broken. But I tried the module on another Fairphone and it worked there. I then found out that two contacts on the main part are broken (see attachment). I have had the phone for two and a half years now, which means I am out of warranty. I’ve also tried taking it to a local repair shop (who officially repair Fairphones). They tried to repair it for a couple of weeks, but it didn’t work either.
My question now is should I send it to Fairphone for repair? Do you think they can repair it? Or what else should I do?
I would appreciate a quick answer, as my father will soon be ordering a Fairphone and if mine is beyond repair, he can order two.
Kind regards Jan