I just wanted to share my experiences with 2nd generation FP1 with you.
About this time last year, I had to send in my FP due to GPS and loading issues. After FP support misdelivered my phone to another user I got it back after about one month. At least most of the issues were solved.
After the repair I was rather satisfied with the phone, that is I could accept its shortcomings without being too annoyed. Mostly the issues included cases of pocket-dialing and an overly sensitive screen.
Earlier this year, I was involved in a car accident. Immediately after the accident, I wanted to call my wife to make sure she knew that I was OK. Even though the place had reception AND my FP seemed to have a strong signal, I could neither send a text message nor a What’s App message. Phoning also was out of the question. Before I could use the phone, I had to restart it - luckily nobody was seriously injured, because I wouldn’t even have been able to make an emergency call to the police or the medics.
As far as I can tell, the phone doesn’t suffer from any external or internal damage.
I’ve had several other occasions when my phone was unable to place a call even though the reception was good in the area.
In addition to that, my phone now suffers from severe cases of pocket-dialing now - it actually called several people while the screen was supposed to be locked. Maybe that’s supposed to outweigh the issues with me being unable to call anybody.
On the other hand, my FP is extremely unreliable when it comes to accepting calls: Sometimes people call me in an area with full reception, but they get my mail box and I get a text message telling me that I have been called a few seconds earlier.
My wife’s phone has a similar issue (FP 1st generation): Many people call her, but the phone doesn’t ring - and that’s about one in two (!!!) phone calls. Also, after 2 years of use, her battery is already going dead. It’s virtually impossible to charge the battery with the FP running - we’ve tried different chargers and cables. It only seems to be working when we charge it in the car.
To cut a long story short:
I’m getting another cell phone this week. I really love the idea of a somewhat fair phone and I am aware that the phone can hardly compete with companies such as Apple, Samsung or Huawei, simply because it lacks their resources. I am also aware, that the price for the phone has to be higher than that of its competitors, possibly including less features.
However, I cannot accept that a phone has very obvious shortcomings when it comes to the actual task of placing phone calls. Both my wife and I have experienced similar issues now - after slightly less or slightly more than two years time. A phone that doesn’t do the phoning can hardly be called sustainable - and I don’t know anybody personally who faces similar issues with his/her mainstream phone. Sustainability is only possible with a certain amount of quality and unfortunately, this is what my fair phone is missing.