Hello fellow Fairphoners,
for our study in International Media and Entertainment Management, my project group and I were asked to conduct an image research about a company of our choice. After thorough discussion we chose to look at the company Fairphone. For the most part, we all agreed that it would be interesting to work with the company for additional experience in this field, and we are curious about the users and their relationship with the company.
Our survey focuses on Fairphone users and their experience with the company and the product. We also focused a lot on the four main company objectives that represent Fairphone’s goals. We aim to answer the final question if Fairphone was able to fulfill its company objectives in the eyes of its customers.
The survey is in English and takes 10-15 minutes to fill in. Anyone who currently owns or ever owned a Fairphone can take part in it and is more than welcome to do so. We are also interested in ex-users and their reasons to stop using Fairphone.
We hope to get 100+ accurate responses that help us to get a clear image of our topics.
Thanks to everyone who takes a little of his or her time to help us!
Link to survey: