Fairphone support in French

Hi. I have some problems with my FP2 which is under guarantee. I bought it in fairphone’s web page. I want to return it and have a “new” (it’s a reconditioned). BUT, even if I am writing in english right now, I want to fix this problem in French, is it possible? What the phone number I can call to help me? Or mail adress?
Thank you,
Goutelle.

Welcome to the community forum.
You could try whether this still works …

Else …

“Note that while we try to support any language, we mainly communicate in English.
For urgent/existing requests you can contact us by phone:
:uk:EN, :de:DE, :fr:FR: +31 20 788 4400
Monday to Friday, 09:30-17:30 CET”

(https://support.fairphone.com/hc/en-us/requests/new)

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