Fairphone does not turn on, screen stays on start up

I have had a few episodes in which my phone doest not start. it crashes, and the screen stays in the start up mode (fairphone, powered by android). this sometimes lasts for a day, in which I cannot use my phone. I have taken out the battery, the simcard etc, but whenever I push the start button again the same thing happens.

Out of curiosity is this a 3+ or a 3 with Android 10 or Android 9

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Fairphone 3 with android 10