Fairphone does not charge

Hi, I am having some trouble with my F3, as it won’t charge anymore. The light would not switch on which I connect the cable. When I connect it to my laptop I would get the overvoltage message. I tried different things, I read all the posts in this forum regarding similar issues and tried different workarounds, I cleaned the USB port with a small needle and a toothpick, tried different chargers (by the way the official F3 charger never worked), restarted the phone, did a complete reset of the internal memory, I even bought a new battery, but all no to avail. My guess really is that the bottom module is damaged, but what can I possbly do to verify that and is there a way to replace it? The F3 is 3 years old.
Any help is greatly appreciated,

Hi and welcome to the forum.

You may find a fairphoneangels near you that has a spare bottom module you can try.


Welcome to the Fairphone community.

Because of the modular design of the FP3, the port can be exchanged. But unfortunately, it is not in stock right now:

Mid August, the augurs say, it might be back on shelf.

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