The internal modular design is a very good thing. I would say it was the most important criteria, why i bought FP2.
But the SoC Qualcomm 801 including the closed Source LTE Modem is a very common part which is found in many other phones. And this phones are working more or less without problems.
As a computer and electronics specialist i can’t imagine, that the glue- and flex-cable- less design of the Fairphone 2 is responsible for so many bugs and problems. Also the closed source modem, power management and sensor-Firmware is normaly working without problems on other devices, which are also based on the Qualcomm 801. With the same sensors and same LTE Modem.
Fairphone is on the right way, releasing the software updates every month, its very good, but this software updates need first bring the software base to a stable level and afterwards they can work on features and cosmetics.
Also communication with the community is something what should be better.
We have a very good documented list of the known bugs
My question is, when and how this bugs will be fixed?
I understand, that a fixed timeline wouldn’t be possible, but maybe a small statement:
“Guys: we investigate this issue, we are working on it.”
And short comment or answer on this list is not so much work, but will solve many support tickets (or postpone it). It would also prevent more posts about bugs and would cause less angry customers…