The repair for this would come to 211 Euros and the French company’s payment processor doesn’t accept my bank’s cards so I guess there ends my ‘wonderful’ Fairphone journey. May as well have the hardware shredded and grab a new iphone sadly.
My suggestion for people looking to flash the device with alternate OSs would probably be to not bother at this stage, how dreadfully disappointing all round.
I mean I like the theory but they’d probably best do it fast if they want to investigate, I saw the quote, laughed and authorised disposal. Frankly I know this isn’t covered under warranty (though I’d suggest it’s a problem with their OS swap process that it doesn’t work) but that didn’t feel particularly fair.
like when I said I’d have it shredded and buy a different phone that wasn’t me sulking, that’s what’s happening now. To be honest I already wasn’t thrilled about a phone needing to be posted internationally for repair to a company with a janky website that doesn’t take Monzo cards on its online portal, this is just the final point that made it officially not worth it.
I’d like to say that I’m very happy with Fairphone support and how they’ve looked after me with this. It wasn’t the fastest process, but that’s fine if the outcome is the right one.
If you’re working with support on this, just be patient and polite.
I am happy with my FairPhone Gen6, however I came to the conclusion that FairPhone OS would be more suitable for me than Murena OS v3.3: so I decided to manually install FairPhone OS FP6.QREL.15.162.0. My FairPhone OS got corrupt after following all the installation steps faithfully to install FairPhone OS when I was locking the bootloader again with fastboot flashing lock. Running the command fastboot flashing lock_critical did work and I was also able to boot FairPhone OS twice.
Furthermore the phone hangs in fastboot mode, it cannot go further and safe mode also does not work. Any help is much appreciated to install FairPhone OS successfully and safely?
After doing a lot of reading I understand that my FairPhone is bricked. Given the situation it most probably needs to be sent back to FairPhone to get flashed again and unbrick
In addition to what was set above I’d still recommend you contact support and discuss with them that unbricking should be done for free - as you’ve followed the official installation instructions…
Thanks for this. I just flashed my Murena fp6 to Fairphone OS and locked it successfully with this information.
After initially bricking my phone and having to pay to get it unlocked, I put together a flowchart for myself. I think others may find this useful, but this has not been read by anyone else nor verified for use by anyone. It certainly hasn’t been read by anyone in any official capacity. I just made this to get my thoughts together about all the ways that safely flashing this phone can go. I do believe that if you go against this flowchart’s advice, you’re likely to brick your device. I welcome input, including the possibility that I should just remove this. I’ve certainly already gotten my value out of it.