I saw someone on Twitter who got their FP4 today and they don’t seem like some youtube tech reviewer/news outlet who got a device in advance but like a normal customer.
Edit: that person didn’t specify the device, it might be an FP3+, not FP4
And yeah, it was an FP3+, sorry.
Today I wanted to buy the Green 256GB version with shipping to Bulgaria, but the shipping was for end of January. After that I checked and it was the same for all versions of the phone including 128GB gray.
I don’t know about you, but I’ve never seen such a long shipping time for anything I wanted ot buy online. And I’m assuming they take the entire payment upfront, so what happens if I change my mind while waiting, for ~ 3 months. I really wanted the new Fairphone, but I’ll hold off for now, as this shipping time is a dealbreaker for me atm.
Hi welcome to the forum…
Yes the delay is disappointing for many people.
Regarding payment. You have up to 14 days after you receive the phone to return for a full refund with no explanation on your part, this clearly means you can ask Fairphone to return the funds anytime before you receive the phone too.
Same with mine, which is 2 years old. The microphone is completely out of order (no spare parts available!!) and the whole phone doesn’t work properly since months, it tends to react slower and slower. I get messages like “System-UI reagiert nicht” x times a day. Besides, the battery capacity was poor since the first day and it often gets hot while processing.
I really love the idea behind Fairphone but in the meantime I have to admit I’m really pissed because of all the trouble with my FP2
My FP1 was great, by the way… But couldnt be updated any more
Hmmm, at this very moment we run some four or five FP2 in our household (and are waiting for the first FP4 ). All are some 6 years old. During this time we experienced the one or other problem, mainly with the diplays, once with a motherboard, but never with microphones nor loudspeakers. Interesting.
With any new type of product it can often be a good idea to wait for the 3rd or 4th version/iteration - by that time the companies designing the products have usually had time to review feedback on what worked and didn’t work. This applies particularly to products that are treading new ground like the Fairphone.
Otherwise I think early adopters should be prepared for the possibility that things like this may happen with new products like this.
On Tuesday via Twitter communication I got this response from a Fairphone member:
I have checked your order in our system and the expected delivery date is between 29/11 and 03/12.
Today I got this mail from Fairphone:
We wanted to let you know that we are experiencing some small shipping delays and that we have a new estimated delivery timeline. We apologise for any inconvenience this may cause. Estimated delivery between 06/12 - 10/12
To the OP: Yeah, I am also bummed by a three weeks bump-up in delivery time (December here). I understand what is going on; it’s all the same inconvenient.
Not quite as inconvenient as having to order a Google Pixel 6 from France or Germany, then rely on additional service to receive it and forward it to you. Then, if anything goes wrong, the phone goes all the way back through that same route for repairs or rma, then you also have communicate with people on the other end. And, rest assured, both German and French services will unlikely speak English with you.
To the rest: I am also a prospective new FP4-er. Long story short, I want an Android One phone, as my S10 is driving me nuts ever since Janury 2020. I wanted to go for Google Pixel 6, but guess what… Google considers most of Western Europe to be the middle of the bumf*** nowhere. So there goes that option. As a fellow techie, I hope to make do with FP4.
I ordered my grey 128GB version end of October (The Netherlands) and I’ve just received a mail it’ll be delivered in the next few days
When I ordered it, the delivery time was estimated to be the 1st or 2nd week of January.
Which is great, because my current phone is driving me nuts because the battery is freaking out at times being at 50% charge and randomly shutting down the next moment