Fairphone 3 SoC (Snapdragon 632) life span

I’m in the same position as Ben. I have a Samsung Galaxy S7 which is 3 years old and the battery is slowly dying. To fix it I’d need to pay for a battery and a new screen as it has a minor crack on it, meaning it’s over £150 for a battery.

I might be wrong but I don’t think the SoC is strong enough to last for 5 years either, and likewise, it’s a step sideways in performance from my current phone. I’d love for them to produce a higher spec option, and at the same time I understand why they aren’t at the moment.

To Fairphones huge credit, when I sent them a message saying that I was going to try and make my current phone last longer as I didn’t feel the Fairphone 3’s specs were that great, they said that this was the ideal scenario and that was definitely the best thing for me to do as it’s better for the environment to not get a new phone.

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I hope there is an improvement in performance because my FP2 stopped working after a month, and was refurbished right away. Result: value of the phone drop by 80% in laterally 3 months! Since then I kept experiencing problem I tried to sold it but the price is ridiculously low, so I’m just gonna use it until the warranty expires. Also, be ready to stay for 3/4 weeks without the phone when something breaks (Unless you live next to a place where they can fix it locally) and to have modules or the phone itself shipped around Europe (bad for the environment as well). If I could go back I’d never buy a FP, so ponder well your decision. If you do it for the environment, definitely invest your money for a real good cause because their technology is far from being ready to be sustainable!

As a user of the FP2 for 3 years and 9 months who has had a lot of troubles with it (thankfully there is a 2 years warranty, I’ve used it and reused it, again and again for various reasons at least 5-6 times up to the end) and now user of the FP3 for 2 weeks now, I can tell you they have learned from their mistakes: the battery now lasts largely long enough, the modules are solidly fixed, Android 9 is here (up to date) and should be updated to Android 10.
As for the hardware problems, the modular concept makes it easier to correct them quickly if it concerns a module, they can send it to you in a few days… As opposed to all other smartphone companies…

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Are you all paid to leave this comments or are they genuine? I’m questioning because every time I exposed my bad experience in this chat I received the answer of someone taking the part of the company and waving how good their phones work… While speaking with other owners of FP2 many agreed with me on the bad performance of the phone

I don’t think anyone here is paid, except if written “Fairphone Employee” under their name :wink: but as we love the concept and are heavily active on the forum, you can guess we want to support the idea and defend the project of a fair(er) phone. And if you notice, we are a lot to have had more or less troubles with it, myself included (a lot with my FP2). But I don’t think we should drop this great concept right away if so…

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Just wait until the next level … People dropping in who have next to no problem with their Fairphone 2.

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Ok maybe it’s just me. I felt I wanted to support this project because I bought my FP2 in January for environmental reasons. After 10 months I’m left with a refurbished phone worth less than 200€ on the second hand market , I had to send it twice to repair, meaning I was left with no phone for more than 2 months over this period. In the meantime I also had to repair and change 4 modules, so the environmental impact of all these shippings is definitely worse than having a durable normal phone. So I also want fairer phones, but I don’t want to lie to people about it, because as it is, this phone is not more environmental friendly than an iPhone for sure…
But if your opinion is different that’s OK, but maybe we should point out how the comments on this forum are biased in favor of the company because we want to strongly support the project. Then it’s up to the person to decide if (s)he believes in it as well or not

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As I see it, no one here claims, that the FP1 or FP2 worked flawless. There are way to many problems mentioned here in this forum. And you will find more than one thread like “leaving a movement” or “I wanted to love it, but…” So the voices on this forum are not just in favor of …
But this forum is meant to help people and that of course needs a positive attitude.

Besides, I had very little trouble with my phone and the thing I always tell is this:
Faiprhone is a small company that has set out to change the industry.
On their way they have done a lot, e.g. with regard to sourcing of raw materials and workers rights and wages.
At the same time they wore working to make the phone fair to the customers as well, by making it repairable and giving the opportunity to change the OS. Name me one other phone, that came with a google-free OS plus a community that made /e/ and ubuntu-touch and sailfish possible for the phone.
I did not use any of those different OS, but that’s something really special about this phone.

Taking on all those tasks at the same time might have been too much, but one can the the steps they have taken and the progress they made.

Us useres of the first two models have been kind of beta-testers of the FP concept phones.
Especially the FP2 has taken the modularity to the max (with the display just clipped on) thus finding out, that this was - in general - a step too far. Connections were not strong enough, the phone as such was not rigid/sturdy enough, bending easyly and obviously too much. Due to these design features the wear and tear on some of the modules could be too much, depending on the kind of useage.
E.g. taking apart the phone and reassembling it quite often, for showing off or carrying the phone in the backpocket of your jeans can be too much stress for some parts of the phone like - especially - the display and it’s contacts.

The FP3 is the next step, keeping the modularity, but avoiding all the problems of the FP2. The display is fixed with 13 screws; and, as I understood, they started with much less screws and added one at a time, until the phone was sturdy enough. And that (in my opinion) Fairphone themselves expect the FP3 to be finally a good enough phone for the mass market, is shown by the way they presented this new phone and by offering it via many resellers as well.

So, yes, us early adaptors payed a price for helping to get the FP3 done.
Everyone who bought the phone, not taking into consideration, that FP is a new and tiny company doing their first phones, was maybe driven to be “fair” but a bit naive as well, when expecting to get a phone like all the others.

Finally:
When it comes to environmental friendly, I don’t know, how the FP2 in the end will be ranking. We will never know, how many parts are going waste during the production of phones by one of the large manufacturers for example. And there are so much more factors to be considered, that to me only one thing is for sure. As FP themselves say: the fairest and environmentally best phone is the one you have. Keeping it for as long as possible is what counts.

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And here is the other side. I have my FP2 for three years and 9 months now. The only thing not working as it should is if i leave it on the charger overnight it will reboot. I’m on LOS since available. (BTW, my wife’s s7 was dropped by Samsung, now it’s reactivated and gets updates every three months… Let’s see for how long still. )

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Nobody here gets paid by Fairphone unless they have a ‘F’ symbol on their avatar, and it says ‘Fairphone employee’.

As for your perceived bias, of course. If I go to a Samsung support forum, I get some Samsung fanboys. I I go to a iPhone support forum, I get some iPhone fanboys. If it is specific about one product/company, you’ll get some fanboys. However, ask yourself, when you visit such a forum (including this one), are you not biased?

Also, I’d like to set this record straight:

Yes, the last miles of delivery are bad for the environment. The worst thing of work and shopping is also the commute and drive to/from grocery store. However, the delivery last mile is doing multiple drops. If more people order, the impact is reduced. It is akin to a bus, train, and boat impact due to numbers.

As for your 80% value drop, feel free to share your maths on it.

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Regarding bias you should also consider that every person may have different priorities.

I would assume that many forum users here value the “fairer trade” aspect much more than the phone performance or quality.
Honestly I have no clue whether the fairphone or an iphone has the better hardware and software quality. But my choice is not based on quality. Although I do care about quality, I prioritize the “fair” aspect and am willing to accept lower quality for that.

Similar thoughts here. It is difficult to compare environmental impact of different phones.
But you can influence this yourself.
Are all repairs strictly needed or are some just the insistence on consumer rights (and expectation of “normal” quality that seems to become increasingly rare)?
When I got ny FP2, parts of the touch screen were defect. So I got a replacement. Later the “bright spots on display” problem appeared. But I decided not to turn in the phone again for environmental reasons. After all the phone is working and the spots are just an annoyance I can live with. And the same display is now working for 3,5 years :slight_smile:

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And that can bring us back to the original question: Is the Snapdragon 632 powerful enough for me to keep the phone as long as possible.

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To come back to this: I don’t remember exactly what one of the developers told me a month ago about the FP3 software, but I believe he said the FP3 makes use of it already.

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If i take the cpu performance of the fp2 now, i think for me the deciding factor is 4GB, and this should be enough the next 5 years…

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Good point, while this is not related to the performance, it’s equally important. I checked this again and according to Google, all devices launching with Android 9 must support Project Treble: „Going forward, all devices launching with Android 9 Pie or later will be Treble-compliant and take full advantage of the Treble architecture to deliver faster upgrades. “

Hmm, 4GB ist probably fine, but still it makes me wonder if a Pro/Plus/Performance/S Version would be interesting from a market perspective as well. Faster SoC, more RAM, higher price. :person_shrugging:
If I knew such a device could be coming, I would think about buying a FP3 now and resell it when a faster Fairphone is coming. If not, I would rather opt for a faster device now to keep it longer.

What do you think?

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If that is an option for you, go for it.
If you later buy a faster FP or another brand should not be the deciding factor. And that way you later will get an even faster phone than now; at the same price.
I guess it’s not exactly the “Fairphone-way”, to switch phone every two or so years. :wink:

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If you think you’ll need a faster phone i think the way to go would be buy yourself a high end phone now and keep it as long as possible (i.e. more than two years, which would imply a pixel or oneplus, as the market strategy of the (other) large suppliers is support for two years…)

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There were two questions about the Snapdragon 632 at the beginning of the topic:

  • Will it still be powerful enough in 5 years?
  • Will it be still supported by Qualcomm

The first question has no answer since it basically depends on your use of your smartphone.
For the second one, I think the project Treble helps a lot in terms of software/security updates which is important (for example, without software updates, many apps don’t work anymore after some years). The only problem left is the cases like the Meltdown and Spectre exploit critical vulnerability that will need Qualcomm to mitigate them.

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For me, I have a young child, so the fact I can replace the display module relatively cheap is a plus (although the FP2 lacks some features I desire which the FP3 has). I’m buying a smartphone with a good camera for my partner because that is her primary concern (that, and she needs it tomorrow, not “somewhere in October”).

It is your decision. I’d say you’re making sense, and indeed a high-end from a company who support OS updates for a long time.

It isn’t just 4 GB RAM. It also has a good camera, 64 GB storage (with microSD as option). Let me ask a different question:

Why do you believe the SD632 SoC is going to be inadequate, performance-wise? What do you expect you want to do on your smartphone which won’t be possible on a SD632? From my PoV, there is not enough difference between mid-range and high-end smartphones to warrant spending more on it. Especially not if you also get a similar amount of time of support.

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It’s basically the same performance as a 2016 Google Pixel. So I was a bit sceptical. In the end it’s me thinking boxes:

  • better performance then my current phone :x:
  • very good performance in three years :question:
  • better camera with optical stabilisation :x:
  • replaceable battery :white_check_mark:
  • latest Android version :question:
  • long support :white_check_mark:
  • good repairability :white_check_mark:
  • fair :white_check_mark:
  • stereo speakers :x:

It’s me knowing myself and being very picky with my smartphones and caring a lot about fluidity (is that a word), quality and quick software updates. I want to buy a phone that sticks with me and that I keep for long. I know It would be more sustainable to just life with the phone for 5 years and not envy more high end phones, but at the end, I don’t know if I am able to make that compromise.

More checkmarks above would mean higher chances for a longer relationship.

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