Fairphone 2 unreliable - no reply to support request

Hi, I posted a request to Fairphone support over a month ago but have had no reply. I see from Support request not answered yet that others share my experience…

Is anyone from support team on here? My request is https://fairphone.zendesk.com/hc/en-us/requests/100638

I am finding my Fairphone 2 really unreliable: random reboots (or just switching itself off), proximity sensor broken, camera sluggishness, and various other things not working as you’d expect.

I really really agree with what Fairphone is trying to do, but would really appreciate if someone could reply to my support request.

I am out of the 14 day return period, what are my options?

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2 posts were merged into an existing topic: Support request not answered yet