My fairphone went off just while charging. The red light is on while charging but i cant switch it on again. Monitor is black and the phone isnt doing anything.
I changed the charger, i removed all the parts and I really dont know whats broken.
Does anybody has an idea??
I’m guessing you tried waiting for the red LED to turn yellow/green before trying to turn on the phone?
Have you seen the #batteryguide and #blackscreenguide yet? Maybe there is something there that helps and if it doesn’t then at least it would be helpful to know which tips from there you already tried.
Yes, i waited for a long time and its still red. I can also remove the battery and its still a red light.
Thanks for answering so fast. I will try the blackscreenguide. If it will not work, i will answer you again.
Thanks!!
If the screen stays black and there is no vibration when the phone is plugged in while the battery is removed that indicates it’s not the batteries fault, but e.g. a broken bottom module or (hopefully not) core module.