Fairbuds XL clicking sound

Ive just got a new pair of fairbuds XL, they’ve arrived today and I notice this straight away, has noone got a reposnce from fairphone?

I’d recommend just getting some Soundcore Q30s after returning these. There’s way more replacement parts available at cheaper prices than the markup FP charges for the luxury of doing the repair work for them.

Same here, what’s latest news? The recommended course of action? I’ve sent an email to Support, see what they say if they reply.