Fairbuds App Ver. 3.3 - Most settings doesn't work

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I got an update of the Fairbuds app via the Google app store some days ago. It reads now Version 3.3 and shows the new green fairphone design. I had to pair my Fairbuds again beacuse my setting of the equalizer were gone. My experience now is that the app does not work in the most parts at all. When I have first connect my Fairbuds in the app, a screen opens showing the battery status (o.k.) and a volume control (works fine). The options “Main”, “Bass Boost” and “Flat” have no influence on the sound of the Fairbuds at all. The button Equalizer opens a next page with five possible adjusments. The adjustments of the frequenzies does not work, no change of the sound. If I close the app, the settings of the eqalizer are not saved. The app version before worked well with my FP 5. The app reads the fairbuds version as V65, which should be the latest one. What is going wrong with this app? Has someone else these experiences?

Thanks!

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Hi, I don’t use Fairbuds so I cannot really verify but looking at the reviews in the Play Store, it seems you are not the only one.

Surprisingly I can only access those reviews on my phone, the web browser version limits me to Polish ones (?), but here there is a peek.

Screenshot_20251214-202822
Screenshot_20251214-2028221224×6619 613 KB

I included the older ones (prior to the update as some also mentioned issues with the equalizer)

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I received new fairbuds in warranty and re-connected them to my phone. Also the fairbuds app has changed apparently, and with the update I cannot use the equalizer anymore. No matter what I change, it always sounds the same. Also, when I change the three pre-defined profiles, I cannot hear a difference.
Furthermore, if I force-close the app and reopen it, the equalizer is back to the flat setting. So it is definitely never stored somewhere…

I tried to disconnect the buds and re-paired them, but still no luck. Reseted the app as well, but also no difference…

Did I miss some button that I have to press, to save the equalizer settings?! With the old app and my old buds, it worked flawlessly… Unfortunately, I do not now if the buds are the issue or the new app :confused:

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Hello and welcome to the community forum.
I have moved your post here as it seems to be matching this topic.

As mentioned above, I do not have Fairbuds but it looks to me as if the problem is indeed with the app.

Please report it using the official support channel.

Best

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Oh, I’m sorry, I searched for “equalizer” before, but this thread did not show up, as it did not had it in the title.

I opened a support ticket now.

It is a pitty that the app is not on f-droid… there it would be easy to just downgrade it :confused:

Edit: found a version 2.0 APK : not only do I get more bands back but also does the equalizer work flawlessly. I guess I just don’t update to 3.3 :person_shrugging:

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Where did you find this old version? On my FP6 version 3.3 of the app crashes every time…

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There is something called the internet :zany_face:

It is not a perfect solution, as you would need to self-sign the APK, otherwise Google play will automatically update it…