Dropped phone on floor, now not booting (Lineage OS)

This morning I dropped my Fairphone 3 onto the bathroom floor. It bounced around on it’s edges until settling on the bathroom mat. The screen wasn’t damaged at all, but when I swiped to unlock the screen, every swipe of the finger on the pattern unlock screen made the phone buzz constantly, I think registering as many individual touches rather than one swipe.

Not able to unlock the phone, I restarted it. After rebooting the device only shows the “Fairphone: Made by Android” screen without proceeding. I tried removing the battery and trying again but without success.

I am running Lineage OS on this phone and should have fastboot access if needed. I have no idea what to do now however and would be very thankful for any ideas.

I just tried entering fastboot and that works without problem.

Should I try updating the Lineage OS somehow?

Hi Commedia, actually I would check hardware, i.e. dissasamble and re-assemble to see if anything loosened.

1 Like

Dear yvmuell,

thank you very much!

I disassembled the phone, cleaned the parts and connectors with isopropyl alcohol and put it back together. Now it starts up and works perfectly!

Thank you so very, very much!!!


This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.