Downtime or unavailibility of FP2 - criteria before contact FP support team

Wow, please try to keep a sense of proportion! Sure there are some issues with the FP2, even some severe ones, but the DOA rate (number of phones that had to be sent back) is 1% which is about industry standard. Sure the number of not-well functioning FPs may still be a lot larger than with other phones, since FP users may tolerate more issues before they send the phone back… But happy FP2 users are still the vast majority.

That is simply not true! The FP team fixed some of the major bugs already (privacy impact, bluetooth and wifi issues, …) and more fixes are in the pipeline.