My new Fairphone 3 suddenly had a compleetly colorfully pixelated display. My first instinct was obviously, to turn it off and on again. But turning off was only possible by removing the battery, because no action was possible on the screen anymore. However, after restarting the screen was still the same…
As I have only just bought the device and this issue should probably be on guarantee, I have contacted the support a week ago. I directly recieved an automatic reply, that I should recieve an answer within a day, possibly a little longer. By now it’s been a full week without any answer… And all the while the device is not usable!