Dear all,
The moderator team feels hesitant to respond in public on private decisions that involve community members and their accounts. But we also feel we need to explain why we take certain decisions.
A good starting point for this discussion is to read the forum guidelines
The only reason why accounts can be suspended is if people are repeatedly violating these forum rules.
As you can see in this topic above the team and Alexsju disagreed on what is censorship and what is the job of a moderator: keeping the forum, open and tidy so it is a welcome and informative place for all.
Posts can and will be removed on any forum. This can be because the posts are spammy, insulting, repetitive or just not adding to the discussion. Moderators remove posts with a clear goal in mind: keep the forum readable and informative. It is never to censor criticism.
In this case, we’ve had numerous private messages with Alexisju asking him to change his behavior. We asked multiple times to stop re-posting the same messages, stop posting off-topic messages and stop posting requests to the team of Fairphone. Not only did he not change his behavior, also he was insulting the volunteer forum moderators.
Everyone who violates the forum rules gets a warning and so did Alexisju. That warning lead only to more threats and insults instead of understanding. Because we do not have a feeling this will change any time soon and to protect the forum, we suspended this account.
I hope this clarifies. We do appreciate the many contributions Alexisju did on the forum, but being an old and contributing member of a forum will never grant you the rights to violate forum rules and verbally abuse the moderators.
If you have anymore questions about this, please send me or any other moderator a DM or contact me at community@fairphone.com.
This is also an open invitation to Alexisju to email me to discuss this. Me and the other moderators hope that we can come to an understanding, shake hands and continue in a critical, but positive manner.
EDIT: The account of Alexisju has been reactivated automatically after a 2 day suspension.