Disappointed with time for repair

I don’t need help, just want to say something:
I understand that the pressure is high, but nevertheless I am so disappointed over the fact that I sent my FP2 for repair before Christmas and when I asked what happened with it the other day, I was told that it is still i n Stockholm, waiting for Fairphone to let them send it. It’s very difficult to not being able to use a proper phone (working with my phone all days and the old one I’m using now is not working properly) for such a long time.

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Have you called Fairphone about it? Or just the delivery service?

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