My prorder shipment was delayed, so FP promised new delivery scheduled b/w nov. 22.-26. Still not received tracking code or any explenation from FP…
Hi Krishans and welcome to the forum…
Just to be sure I hope you realise this is just a user forum and can’t give official help or advice.
Although you seem to have some communication with Fairphone it may help to send them an email support@fairphone|dot|com
Or maybe call them if you are a little desperate to hear \what they have to say.
It is only the last day of the new schedule, so you may not have to wait long.
the thing is, after botreplies it can take 5 days before u get a human respnse - in my case Kelly. And I haven’t heard from Kelly or any other human since november 3.
I suppose you’ve seen this page
They probably gave you a number to call ??
Our opening hours are 10:00-17:00 (CEST) Monday-Friday
You can also contribute and get some ideas from
Have you already signed in to the support site? That’s not your forum logon and not your Fairphone shop logon.
In your picture, you can see a line with:
‘Have you emailed us? Get a password’
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