Connecting Media in car via Bluetooth

Hi,
I have problems connecting my Fairphone 5 (Android 14) to my Mercedes MBUX system. The phone connection via Bluetooth works fine, as well as Android Auto via USB. But I can not play Media (MP3) via Bluetooth directly. It does not show any media files on my phone, the MBUX only tries to connect and shows the rotating circle.
It tried this as well with Samsung phones, there it works immediately, no issues at all, thats why I assume it is a setting on my phone.
Bluetooth has all rights but reading the SIM card. I disconnected the devices as well on the car as on the phone and reconnected, granted all rights when I was asked, no difference. I am using Blokada 6 on my phone, tried it turned on and off, no difference as well.
Any ideas what this could be? Thank you

I use carsharing and drove many different kinds of cars, on some of them I had to start my installed Media-Player app on the phone to make the entertainmentsystem play the music. I also noticed that some music-apps have bad or no bluetooth capabilities at all, so trying another app might help as well.

Also having this problem. My phone worked for a week. Now won’t connect on media, just spinning circle. The phone is connected for calls and brings up my call log. My dreadful base model Samsung work phone still connecting fine for media. Not looking good for my 1 month Fairphone review to my 3000 contacts on LinkedIn!

1 Like

I dont have 3000 contacts on Linked, still I never had any issues with different cars…

1 Like

Thank you Yvonne for your extremely helpful addition to this thread. Have you considered a career as an agony aunt

Well instead of telling us other user how many follower you have you might want to give details we can “work” with, like the OP did? Because other user wont be interested in your contacts on Linkedin and you are talking to other user only here in the forum

1 Like

It’s exactly the same issue as they described but I’ll give more info now instead of griping and showing off my business connections as you quite rightly point out. My phone is connected for calls, and will make calls, and to all intents and purposes appears to be connected for media only when it is “playing” on the phone no sound comes out, and I just get the spinning wheel. The car will connect to my old Huawei P30 (which is on its last legs) my base model Samsung A35 and my husbands Honor phone. My Fairphone will connect to the aftermarket head unit in the Touareg. I have disconnected and forgotten the Fairphone from the MBUX system. I have forgotten the MBUX from the Fairphone. I have deleted every phone from the MBUX system. I have restarted the phone and also fully turned it off and only again (not just restart) and also fully turned the car on and off again - and it still won’t connect. I’ve done a full Bluetooth and WiFi restart on the phone and it still won’t connect for media (spinning wheel). I’ve turned the Bluetooth on and off again on the car, still the same issue. I have been able to reconnect the Fairphone back to every Bluetooth appliance in the house, but it’s still not connecting to the MBUX system. As my husband points out, perhaps the venn diagram of Fairphone users and Mercedes drivers is very small but I often drive 5-7 hours for work and doing this without podcasts sounds like a death sentence.

A correlation is not causation?

Have you read Switch’s post above?

Yes I have, but regardless of whether I use or manually open and press play on BBC sounds, Spotify or another radio app (all of which work on the Touareg) no sound comes out of the speakers and the spinning wheel appears on the media page with the connectivity options and play button greyed out. The phone believes it’s connected, even the car believes it is connected as it shows connected for both calls and media when I go in to the list of devices to see what is connected for what, but it physically will not play any sound. It’s like it’s stuck at the point of almost connecting and won’t complete the action.

When re-pairing, are both devices previously unpaired at the same time?

As said I never had any issues neither with several different Mercedes nor any other car (brand) using Spotify or my Podcast App. I start it on the phone and then I can skip on the car screen, I see the title etc pp. Do you use Android Auto? I never use this.

Yes I have unpaired both at the same time, then after unpairing I have turned off both the car and the phone and then turned them on again so that the repairing process is completely fresh for both devices. The phone pairs very quickly and promptly with the car upon repairing, the phone is connected for calls as normal and appears connected for media but the media won’t play and I just get the spinning wheel on the media page with controls all greyed out. It will stay like this, spinning, for 20-30 minutes until I reach my destination and have to tur the car off.

Does the FP5 work on the Touareg?

Yes. It’s an aftermarket head unit with Bluetooth, I’d guess about 7-8 years old. It pairs with that and plays. Just doesn’t like my Merc. Might have to try pairing it with some of my colleagues cars next week and see if it doesn’t like other Mercedes or it simply doesn’t like mine

I have an issue connecting to MBUX on a Mercedes too (my wife’s car). I can connect t the system and it looks ok, but when I play any media, the sound won’t work even though the media (Spotify, BBC Sounds etc etc) is clearly playing on my phone. It’s been an issue since the switch to Android 14.

Based ot this find i think problem is not with Fairphone, but with MBUX compatibility with Android 14? In link is mentioned upgrade to 2.5.3 fixed problem

2 Likes

Could well be the reason why problem does not occur with P30, A35 and Honor phone…

Even though it worked last week for a week when I first started using it? Genuine question

My husbands Honor is on android 14 as well and connects