what to do? the bit where you plug the charge usb into the phone is broken- can’t charge phone… really not sure how to fix it
I think you refer to a problem which was raisen already some times before in the forum (see below).
Unfortunately it could be, that the USB connector is really broken and unusable.
Only solution is to change the motherboard or solder a new USB connector, which is a quite delicate work without beeing expert (see links).
If you don’t want to make it yourself you should contact support directly and ask after warranty repair.
Thank you @therob for sharing the links.
@boogzbee please check the links and post there, if you need further assistance from the community.
I’m going to close this topic to keep the discussions in one place only.