Are you rooted by any chance? You will probably have to follow these steps:
Because my FP is rooted, I couldn’t install the update right away.
Message: Couldn't update, installation problem
The problem is that the boot partition gets modified when you root your phone and this prevents the OTA package from installing. It’s described well on Quora .
This is how I was able to install the update:
Return to stock boot.img
Get current build number → Settings -> About phone
Download stock boot.img →
https://storage.googleapis.com/fairphone-source/FP4/A.091-boot.img
(r…
Or you can factory reset your phone, that should work to.
If it doesn’t, head on over to:
Huh, interesting… is that the same error you had before?
Maybe there’s still some modification to system files left somehow. I wouldn’t now how, but who knows
OK, here’s a crazy idea:
Install the Magisk app
Boot (not flash) your prerooted boot.img
Perform a Magisk uninstall in the Magisk app
That shouldn’t work, a factory reset should have purged all the remnants of Magisk off of /data, but hey, worth a shot.
Apart from that, could Titanium Backup have messed this up somehow, I …
Where we discussed that before, so far without success. I would really love some more information in that case, so we can get this fixed for others as well