Can't answer a phone call

[tumkil]

Hello FP2-Users,

since two - three months I have a strange Problem with my FP2. Maybe you have similar ones and you can help me.

Always when I get a phone call it is not easy to answer the call. Reasons or symptoms are:
1.) It just rings/vibrates one time.
2.) On the display you can’t see the phone call.
3.) When I am doing other things with my FP2 and other APPs are open, I can’t just go into the phone answer menu. Before that I need to close all the other APPs even when it is just one APP.

That is complicated to answer a phone and makes the use of the FP2 problematic.

Do you have any ideas for reasons, solution.

Sorry for my bad English, I am not a native speaker. I hope I could explain my issue.

Thanks,
tumkil

[Volker]

Have you had a look here?

Impossible to answer to incoming calls

Hi all, a few days ago my FP2 started to prevent me answering to incoming call. When a call is coming in, the ringtone starts, but the dialer doens’t show any incoming calls. When the caller stops to call, soon after the dialer shows the missed incoming call. In this way I cannot answer, and currently I’m missing the 100% of incoming calls. My FP2 is updated to last October update, and all apps are updated too. I’m using two SIMS, and I’m facing the same effect on both SIMS. Any hints or suggest…

It sounds a bit similar…

[tumkil]

Thank you, ff2, I think it worked!