I have serious issues with my FP2, and it is not working anymore. So I am trying to reach support by the support scheme, but I cant load the question scheme. How to get through to support?
If I could have some help with these issues, it would be of great help.
Yesterday it started to go into a reboot-loop, where the phone is starting up and then shuts down and starts up again, without ever coming to the possilibity to write in a pin code. Now my phone also is freezed, so I am not able to write the pin code to start the phone. It also shuts down without starting again.
Other issues I have experienced with the phone:
- People do not hear me at phone calls, even I hear them very well. They say it is fragmented, so they hear maybe every fifth word. This has been an issue all the time since I got the phone, and has been very frustrating because I now don’t do phone calls unless I really have to. I have also tried using external headset with microphone, and it works even worse.
-I have had problems that the screen is freezing, so I cannot open the phone. This is especially when I am charging the phone.
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I don’t receive phone calls. I get a text message some hours later that someone has tried to phone me.
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Text messages are coming in very late, sometimes the day after it was sent to me.
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Text messages are sent many time, the same text message was sent 30 times without giving me a hint about it.
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Unable to send text messages to certain persons.