@Gerry gives a valuable outside view and has valid points about the current situation, which Fairphone should really take to heart.
However, in my opinion Fairphone should not give up modularity. If modularity really is a root of serious problems (and in my opinion that’s still pretty much an if at this point), improve it, don’t ditch it.
I see Fairphone on the absolutely right track with the Fairphone 2.
You can run into trouble with any non-modular smartphone you buy really. It is not dependent on brand or on model, it is down to the individual device. Either you are in luck and you have a stable, rock-solid smartphone for years … or you end up on the not so sunny side of the business. If you have to send your device in somewhere for repair, weeks of waiting are rather the norm. Edit: And let us not get started about software security updates .
Coming from an older feature phone, I guess your expectations towards the industry will not lead you towards a rewarding smartphone experience . Smartphones are a whole lot more complex beast than our beloved old feature phones, and the overall modus operandi of the industry does not prioritize the things you are looking for in your next phone, it seems.
So where does that leave you if you really need a phone any given day?
I would do everything to avoid this question .
If you have data you can’t live without, you have a backup solution in place.
If you can not live without a phone, you need a backup phone, it is that easy.
If that raises environmental concerns, get a used one.