Buying a Fairphone 4

Hello everyone,

I recently discovered Fairphone, and I was very excited to jump on board this new adventure as soon as my old phone would have died.
That didn’t take long, so here I am trying to buy a Fariphone 4, but something is not working: when I press the place the order button, the following message pops up:" Odoo Order Cannot be Canceled. Because, Order is Not Yet Synced at Odoo!!!"

I have tried many things: I have paused the Adblockers and used different credit cards (1 credit, all the others were debit, actually) nothing seems to be working.

If anyone could come up with other suggestions, it would be great.

Looking forward to hear from the community.

Best,

C.

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Hi @Cavicchi, have you also tried others browsers?

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Hi and welcome to the forum

I can get to the Checkout page, so where in the process did come across the failure exactly ?

I suggest you clear the sites cookies from your browser and try again

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Hi Jobal,

I will try, thanks for your suggestion!

Best,

C.

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Hi Amoun,

Thanks for your reply.

The failure msg popped up straight after clicking the place order/pay button.

I will try again as suggested.

Best,

C.

are your country settings all correct? Are you ordering from FP HP directly or through any thrid party?

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