I’m writing this here since I submitted a request but haven’t heard from them in 10 days.
I ordered a case for my FP2 and ten days after the tracking system said “Incorrect address; return shipment to sender”. The address is a valid UK one - I have had plenty of packages delivered to it and have never had any issue.
It’s somewhat baffling that the package didn’t even reach the UK - it went from Holland to Germany, then back to Holland. Now it says ‘Shipment delivered’ - presumably to the sender.
Has anyone had this problem before? It’s not a cheap case and it seems as though I can’t get the money back nor get the case.