BRICK | Help needed to reset FP

A few days ago, the FP shut down automatically. Thought it was the battery so recharged the battery… it did charge up, but would not go beyond the lock screen, after which it showed that the FP OS was having an error… accor. something…

Anyways, after a few tries… now it does not start at all… no resting robot, no blue screen no nothing.

HELP…

First off, do you have an SD card in your phone? If so, can you try taking it out to see if this allows the battery to charge?

If you’re still having problems after this, you might want to try using the following instructions for bricked phones. If you are unsure at any point, I would suggest contact support directly though.

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Do not have the SD card in anymore… took it out to use it on my other phone…

Am also in contact directly with support too… and trying to figure out how to resolve this situation…