Boot problem on my Fairphone 2

Help Fairphone 2
1

Hello !

I have a huge problem with my fairphone 2, and I think its quite complicated…

(sorry for my english, I’m french so…)

When I tried to switch on the advanced mode 1.7.1 (after updating “normal” 1.7.1), after the reboot, the phone is blocked on the screen where we can see when powering on the device : FAIRPHONE — powered by ANDROID

I wait 1 hour and nothing change. So I decided to wipe data/factory reset. It succeded but nothing change.
I installed ADB on my mac and try to reinstall Fairphone OS manually whith a package i downloaded from a fairphone page (https://fairphone.zendesk.com/hc/en-us/articles/207914363-Manually-install-Fairphone-OS-for-the-Fairphone-2) but when I enter "./adb sideload ", the file is loaded but it cannot be read : (this is a copy & paste from the Terminal)

MacBook-Pro-de-Raoul:~ Raoul$ cd /Users/Raoul/Library/Android/sdk/platform-tools
MacBook-Pro-de-Raoul:platform-tools Raoul$ ./adb devices
List of devices attached
26df6a3 sideload

MacBook-Pro-de-Raoul:platform-tools Raoul$ ./adb sideload FP2-gms63-1.6.2-ota_from_open
loading: ‘FP2-gms63-1.6.2-ota_from_open’

  • cannot read ‘FP2-gms63-1.6.2-ota_from_open’ *
    MacBook-Pro-de-Raoul:platform-tools Raoul$ ./adb sideload FP2-gms63-1.6.2-ota_from_open
    loading: ‘FP2-gms63-1.6.2-ota_from_open’
  • cannot read ‘FP2-gms63-1.6.2-ota_from_open’ *
    MacBook-Pro-de-Raoul:platform-tools Raoul$

I followed good tutorials to install ADB so it’s well installed (with android studio)
I tried with different packages (here is the “fairphone open”) but the very first problem stay unsolved.

I need help please. I just don’t know what to do and I can’t use my phone !

Thanks very much

Raoul

2

This suggests you are trying to install a package meant for switching from Fairphone Open to regular Fairphone OS. I got the impression that you wanted to reapply the 1.7.1 update, so you’d use the file called FP2-gms65-1.7.1-ota.zip (linked from the instructions you posted a link to).

If you downloaded that file into /Users/Raoul/Library/Android/sdk/platform-tools, you’d then do
./adb sideload FP2-gms65-1.7.1-ota.zip
(The error you’re getting now seems to indicate that the file is not there, maybe because of the missing file extension?)
If you stored the file somewhere else, you can also provide the full path to the file, e.g. like so:
./adb sideload /Users/Raoul/Downloads/FP2-gms65-1.7.1-ota.zip
If in doubt when typing the filename: after typing the first few letters of the filename, pressing tab usually autocompletes the filename if there is only one option. If there is more than one option, pressing tab twice will autocomplete as much as possible and hint which files match, so you can add a couple a letters and try again.

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Thanks ! Okay, you were right on everything. It’s working for the moment, the file is loading. I keep you in touch if everything works well.

Thank you so much for you’re answer ! You just save the day :slight_smile:

4

Okay it worked. Everything work just fine.

Thank you again for you’re help ! You save 2 days now :slight_smile:

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